FAQs

• What is EcofyMe?

EcofyMe is an online store dedicated to promoting sustainable living through a variety of eco-friendly products across different categories, including gardening, apparel, baby essentials, home goods, and lifestyle items.

• How do you ensure the sustainability of your products?

We meticulously evaluate each product before it joins our collection. Our products are selected based on their eco-friendliness, use of sustainable materials, ethical manufacturing practices, and contributions to reducing environmental impact.

• Are your products ethically produced?

Yes, we prioritize ethically produced products. Many of our items are sourced from brands and manufacturers that adhere to fair labor practices, ensuring that the people involved in the production process are treated with respect and fairness.

• Do you offer international shipping?

Yes, we offer international shipping to many countries. During the checkout process, you can enter your location to confirm if we deliver to your country.

• What is your return policy?

We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it within 30 days of receipt. Please refer to our Returns & Exchanges policy for detailed information on the process.

• How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment and get an estimated delivery date.

• Can I change or cancel my order after it's been placed?

We strive to process and ship orders as quickly as possible. If you need to change or cancel an order, please contact our customer service team immediately. Keep in mind that once an order is shipped, we might not be able to make changes.

• Do you offer eco-friendly packaging?

Yes, we are committed to minimizing our packaging impact. We use recycled and biodegradable materials whenever possible to ensure that your order is packaged with sustainability in mind.

• How can I stay updated on EcofyMe's latest offerings and news?

You can sign up for our newsletter to receive updates on new arrivals, promotions, and sustainability tips. Additionally, you can follow us on our social media platforms for real-time updates and engaging content.

• How can I get in touch with your customer service?

You can reach our customer service team through the "Contact Us" page on our website. We're here to assist you with any questions, concerns, or feedback you may have.